Your Privacy Matters

This Privacy Policy explains how Mistlilac collects, uses, shares, and protects your personal information when you visit our website, purchase products, or subscribe to our updates.

Information We Collect

• We may collect the following information when you interact with our site:

• Name and email address (when you contact us or subscribe to our newsletter)

• Billing and shipping information (for purchases)

• Order details (digital or physical products purchased)

• Technical data such as browser type or device, used only to improve site performance

• We do not collect or store sensitive payment information. Payments are processed securely through trusted third-party providers.

Children's Privacy & Safety

Mistlilac offers children's books, coloring books, and story videos that are selected and purchased by parents, guardians, teachers, and other adult caregivers. Our website is intended for adults purchasing or accessing content for children.

• We do not knowingly collect personal information from children under 13.

• All purchases, newsletter subscriptions, contact forms, and other interactions with this website are intended to be completed by adults.

• Children should not submit names, email addresses, photographs, or other personal information through this website.

• If you believe a child has provided personal information to Mistlilac, please contact us so we can review the information and delete it where appropriate.

Parents and caregivers are responsible for deciding which Mistlilac products are appropriate for the children in their care and for supervising children's use of internet-connected devices.

How We Use Your Information

• Your information is used only to:

• Process and deliver your orders (digital downloads or physical items)

• Send purchase confirmations and order-related messages

• Respond to questions or support requests

• Share occasional updates about new products or resources (only if you opt in)

• We do not sell, rent, or trade your personal information.

Digital Products & Downloads

• For digital products (ebooks, guides, charts, templates), access is provided electronically after purchase.

• Your email address may be used to deliver download links or access instructions.

Physical Products
For physical items, your shipping details are used solely to fulfill your order and communicate delivery-related information.

Email Communication

• If you subscribe to our newsletter, you may receive occasional emails about new releases, tools, or helpful resources.

• You can unsubscribe at any time by clicking the link in any email.

• We do not send spam. Ever.

Third-Party Services

• We may use trusted third-party services (such as payment processors, email platforms, or website analytics) to operate our business.

• These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies

• This website may use cookies or similar technologies to improve user experience and understand how visitors use the site.

• We do not knowingly use cookies or similar technologies to profile or target advertising to children.

• You can adjust your browser settings to disable cookies if you prefer.

Data Security

• We take reasonable steps to protect your personal information and keep it secure.

• However, no online transmission or storage system can be guaranteed to be 100% secure.

Changes to This Policy

• We may update this Privacy Policy from time to time.

• Any changes will be posted on this page.

• Your continued use of the site indicates acceptance of any updates.

Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page.